Tuesday, 30 October 2012
Udaan is the project by BSNL to provide hassle free experience to it's customers for booking new services from BSNL.
What are all the services you can book online?
You can book number of BSNL services online, to name a few,
- Wired/Wireless Broadband
- Data card(NIC/EVDO/3G)
- Fixed Wireless Phone/WLL phone/PCO
- Existing connection disconnection/shifting etc...
Where to Register for new Service?
Visit http://udaan.bsnl.co.in, click on "Register for new landline/broadband/ ..." link to create a new request.
Enter your details like telecom circle, district, name, mobile number, type of lead(service), address. and submit it. You will be given a Lead id, note it down, this can be used to check the status of your request.
Within a day or two, you can expect a call from BSNL sales team. After checking the feasibility in your area, you will be intimated whether your request can be serviced. Necessary documents will be collected from your doorstep.
You can monitor status of your request regularly on the same site by providing your Lead id. In the entire process, you need not go to customer service center at all, that is the beauty of this.
Have you booked any service using UDAAN?. What is your experience?